2023-08-02 Meeting notes

 Date

Aug 2, 2023

 Participants - Roll Call

  • Nathan Tolbert @Dina Meek @Dinuka De Silva @Greg Dean Christine Golus, Matt Restorff @Andrew Pasquale

 

Owner

Topic

Discussion/Update

Actions

Owner

Topic

Discussion/Update

Actions

Dina/ Christine

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Identity sites navigation

 

 

 

 

 

 

 

Contact Form update

 

 

 

 

 

 

 

 

 

Andrew

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We still need the ACCESS ID folks to update the universal navigation at the top of their pages: 

https://identity.access-ci.org/new-user  

https://identity.access-ci.org/help

https://identity.access-ci.org/faq

There may be other pages.

 

Q to give Dinuka info needed to route info@ and communications@ into ticketing system

 

SSO - there’s been a caching issue on Support’s home page

They are thinking they might change their subdomain URL to add “/nc” at the end and it would redirect them but bypass the caching

 

 

New Users

  • Possibly have a “join” button next to login to very quickly drive new users to a page that then guided them

  • Icicle video

    • Support might be able to help produce this

    • Also, Support might be able to help set up video templates for researchers who want to share how ACCESS assisted with their research

Dina shared link to agenda with Dinuka to share with JP to follow up with Identity

 

 

 

 

 

 

Dinuka has the ticketing system ready

 

 

Group thought this was a good solution

  • Eric from Operations is doing some testing to find a solution

  • Team decided to check back in on this in our next meeting (per Andrew Eric still working on)

 

Team wants to do a sprint to address immediate “how to get started issues” and plan for future development

 

 

 

 

 

 

Review Decision Tracker

 Action items

@Tolbert, Nathan L to run dropping “My” from “My Allocations” in post-login menu (team was concerned it would be confusing, but worth a try) (approved by allocations team)

@Dina Meek Code of Conduct - Dina working on reviewing some discrepancies.

All remove intermediate log on pages so logging in takes visitor directly to CILogon page

All change Hex Value per 7/19 notes (in GitHub - noted at top)

@Dina Meek and Christine/Q to develop framework for sprint

Q to rework page pointing to ticketing system (replacing “Contact” form)

 

 Decisions

  • Team thought it would be best, for now, to go to a landing page that shows you’ve been logged out

  • @John-Paul Navarro would interface with the Identity group to ensure their site matches the rest